Missing data in MNQ.Z23

Hi @Mod-JakeM

It is strange but the 30s data for this instrument is cut from the 26th hour 00:41 approx. and shows data again, only on the 26th hour 19:00 hrs. Is there any way to solve it?
I tried “reload history (server)” but I had no success.
I attach a screenshot of what I see.

Hi @fermilans,

Thank you for your community post.

Are you still having this data gap as of this afternoon?

We have checked the MNQ.Z23 across multiple devices and both demo/real accounts and do not have this same data gap you are pointing out here.

I know you mentioned you tried “reload history (server)” which is designed to typically resolve these issues, but have you tried closing this chart and opening a new one?

I would be curious to see what happens if you shut down your computer, freshly re-open the platform, and then open a new chart with the MNQ.Z23 and see what happens. This seems to be a local issue only affecting this specific chart, if this data was missing from the server, we would likely have the same issue as well.

Please let us know if any of the above tips help with this issue.
Optimus Futures Support