Help Center Blog Open An Account

R Trader and Windows 10 1903


#1

I am using version 1903 and when I try to open R Trader, it is stuck at “Waiting for Repository, Order…”

What am I missing?


#2

Hi @biniam,

Thanks for your question and sorry for the inconvenience you’re experiencing.

We have reached out to Rithmic for a response on this matter. As soon as we have a resolution we can provide you with, we will let you know.

Thanks,
Jake
Optimus Futures Support :optimus_logo_no_backroug:


#3

@biniam

Due to the nature of your issue, Rithmic has requested that you send them an email directly with your issue. Please send such email to support@rithmic.com

Please make sure to include your Rithmic log files within this email and explain the issue you are experiencing. You can find your Rithmic log files by navigating to Windows Documents > Rithmic > Attach these files to your email.

Thanks for your patience,
Jake
Optimus Futures Support