I am trying to use the built-in trading simulator function on Flow, but I have a problem where market entries are entered quite far from market price, meaning I don’t get meaningful data from the simulator. I’ve attached screengrabs below - please let me know if there is a solution to this - thank you.
In the first image, the chart is in sync with the live data feed - in the second image, about 1 second later, I have clicked “Sell Market” and the price wicks up and a trade is entered at the entry level shown - however on the live ES chart, no such wick exists. This happens with every market entry I make, both long and short.
Can you kindly let me know what data feed you are using for live trading? Also, are you subscribed to level 1 or level 2 data.
I would strongly encourage you to update your platform if it hasn’t been already and see if this continues on the new update. Also, it may be worth trying to disable the simulator > Reactivate it > and replace the current symbol you have applied - reapply the same symbol and lets see if this behavior persists.
Please let us know.
Thanks,
Jake
Optimus Futures Support
I’m subscribed to Level 1 data I believe - I don’t actually remember choosing a data plan for Optimus Connect - I have disconnected from SIM several times and used other instruments and the issue persists - I will update and see if that has any impact.
Hi TraderBiku, I opened my account in December and noticed these same problems I didn’t go trading for some time hoping they would be solved. I also uploaded two images with on second difference. Look at the candle counter in the lower right corner of the image. Have you found a solution? I
The Flow trading platform supports integration with three data feeds: Optimus Futures, CQG, and Rithmic. All three providers offer real-time market data, high-speed data feeds, and advanced trading tools, with some variations in latency and focus on specific trader categories. If you encounter issues with your current data feed, consider contacting support for assistance in exploring alternative options.
If you experience glitches or delays in your current data feed, contact the support team to explore alternative options that suit your technical requirements better.
Best,
Matt Z
Optimus Futures
Same issue with the sim here. Using Optimus connection level 1. If I market order the trade is placed about 10 points away from current price. This does not happen while trading live.
Hello Matt, Today was my first day with Optimus and I was able to sign on for the last few hours of the market session. I trade range charts. Using the Optimus connection with the included level 1 data I placed a single contract market trade on the current /ES month. The simulated fill was 10 points above current market. The platform printed a full red bar 10 points above current market price then price continued as usual back down where the market was trading. I used brackets and when the limit was hit, no fill occurred despite price continuing past the limit. I duplicated this at least 8 times while re-loading the platform, simulated markets, and refreshing charts.
Thank you for providing us with your valuable feedback and bringing this situation to our attention. We are glad to inform you that this issue does not impact actual trading activities.
Our team is currently investigating the root cause of the problem in the sim engine.
We will need to investigate this with our developers.
In the meantime, can you please try right-clicking your chart > reload history (server)
Does this fix the gap you are having? If there are any gaps in your data due to a disconnection or the computer being asleep while the market is live, you can follow the method above to remove all data from your charts and pull it back in from the server.
If there is a data gap, this should typically fix it.
Please let us know if this fixes your issue.
Jake
Optimus Futures Support
Thanks! I did do that previously and this has not resolved the issue.
Now, for some other reasons I needed to reintall the OptimusFlow platform. After I reinstall the platform and logged in with the same credentials tick data strangely starts from today only and tick data from the previous days is not available…
