The Sierrachart platform package three is $15 with AMP. Sadly, we do not provide it for free because this is what they charge our customers. We will cover it if you are a very active customer. We will make the changes on the pages we missed, and we appreciate it if you brought it to our attention. https://optimusfutures.com/Platform-Pricing.php Please use this is as your reference.
If you already bought the 12-month access, there is nothing we can do. I guess you will have to use that, and when the next billing period arrives you should cancel one of them. My suggestion is NOT to use the credentials from any broker now for Sierra, and use only the data feed. Honestly, this should have been brought to our attention when you established the account because then we could advise you to use only what Sierra sent for the platform.
We will help you further with that if necessary.